Support

DataFastView support

Everything below answers a question someone has actually asked. If yours is not here, write to support@myiosapps.org and say which iPhone and which iOS version you are on — that is usually enough to answer in one reply.

Contactsupport@myiosapps.org
Typical reply time — within two business days
Requirements — iPhone with iOS 17.6 or later. iPhone only; there is no iPad or Mac version.
Languages — English and Spanish

Getting started

How do I get the metrics into the Dynamic Island?

Open Setup and choose one metric for Left side and one for Right side. Then open Settings inside the app and turn on Show in Dynamic Island. If nothing appears, check that Live Activities are allowed for DataFastView in the iOS Settings app, under DataFastView → Live Activities.

How do I add the widgets?

Touch and hold an empty part of the Home Screen, tap Edit, then Add Widget, and search for DataFastView. There are three:

A widget keeps the size it was created at. To change size, remove it and add it again at the size you want.

Why is the weather widget asking me to open the app?

A widget cannot ask for location permission — only the app can. Open DataFastView once, allow location, and the widget will fill in on its next refresh.

Permissions

PermissionWhat it is for
Location (while using the app) Looking up the forecast where you are. The coordinates are used for the weather request and to write the place name; they are not sent anywhere else and not stored off the device.
Local network Measuring the round-trip time to your own router, which is what makes the Wi-Fi score mean something. The app does not scan for, list, or connect to any other device on your network.

Both are optional. Decline location and everything except the weather still works; decline local network and the score falls back to internet latency alone.

Measurements

What is the 0–100 Wi-Fi score?

It combines four things the app measures directly: round-trip time to your router, round-trip time to the internet, jitter (how much that time varies), and packet loss. Tap How this score is measured on the Now tab to see the exact weighting. It is deliberately not the signal-bar count — a full-bar connection with 300 ms of jitter is a bad connection, and the bars will not tell you.

Why does it say "Collecting samples…"?

Jitter and packet loss need more than one sample to mean anything. The app waits until it has enough rather than showing you a number it does not believe yet.

Why is there no battery temperature, health or cycle count?

Because iOS has no public API for any of them. Any third-party app showing you those numbers is estimating. DataFastView shows thermal state instead — Normal, Elevated, High or Critical — which is the real signal iOS publishes and the one the system itself acts on.

Why does memory show "free" as larger than I expected?

Inactive and speculative pages are counted as free, on purpose: they are cache the kernel hands back the instant something needs the room. Counting them as used would make a healthy iPhone look full.

The metrics stop updating when I close the app.

That is how iOS works — an app that is not on screen does not get to sample the CPU once a second. The Dynamic Island keeps showing the last reading and the clock keeps ticking on its own; the widgets refresh on the schedule iOS gives them.

Widgets and actions

How do I make the Actions widget look transparent?

Take a screenshot of your Home Screen wallpaper, then in Settings → Widget background load that screenshot and choose whether the widget sits at the top, the middle or the bottom of your screen. The widget draws the matching band behind itself. If you change wallpaper, load a new screenshot.

An action does nothing when I tap it.

Actions open other apps by their URL scheme. If the target app is not installed, or does not publish a scheme, iOS simply does not open anything. The two Settings actions run Shortcuts you create yourself — see the next answer.

The "General settings" and "Focus settings" actions do not work.

Those two run a Shortcut on your device, and the Shortcut has to exist first. In the Shortcuts app create two shortcuts with these exact names:

Shortcut nameSingle action inside it
SettingsGeneralOpen URL → App-Prefs:root=General
FocusSettingsOpen URL → App-Prefs:root=DO_NOT_DISTURB

The names are case-sensitive. iOS does not let an app open another app's settings pane directly, which is why this goes through Shortcuts.

The weather widget shows the wrong language.

The forecast text arrives already translated, so it follows the language your iPhone is set to. After changing the language, open DataFastView once so it can fetch the forecast again — the widget picks it up on its next refresh.

Purchase

Is there a subscription?

No. DataFastView is a single purchase. There is no subscription, no trial that turns into a bill, no in-app purchase and no advertising.

I bought it and it is asking me to buy again on my other iPhone.

Make sure both iPhones are signed in to the same Apple Account, then open the App Store, tap your photo, and look under Purchased. A paid app you already own downloads again at no charge.

How do I get a refund?

Refunds are handled by Apple, not by us. Go to reportaproblem.apple.com, sign in, and choose the purchase. If something in the app is broken, please write first — a fix is usually faster.

Privacy

DataFastView has no account, no analytics and no advertising. Nothing you configure leaves your iPhone. The only network requests it makes are the latency probes you can see on the Now tab, the optional download-speed test you start yourself, and the weather request. The full text is on the privacy page.

Reporting a problem

Please include, if you can:

  1. Your iPhone model and iOS version (Settings → General → About).
  2. The app version (Settings tab, at the bottom).
  3. What you expected and what happened instead.
  4. A screenshot — for anything visual it is worth ten paragraphs.

Last updated: 24 August 2026